Tuesday, May 19, 2009

To day I decided to talk about 1 subject instead of my travel which going to take times to complete as it is going to be more than 35 years of trying hard to remember what happened long ago.

1. I was at the LCCT ( Low Cost Carreir Terminal) to sent my daughter WE LIN to Mel by Air Asia flight no 2722 to MEL and then she connect Emirate fight to Auckland. According to Australia Embassy since trantsit with 8 hrs no visas require for her to check out and re check in for the next flight to NZ.
However at the check in counter the Air Asia staff told her due AK no arrangement with other airlines to save operation cost as such she need a viss to check out and recheck in at the Melbourne airport.
She was refer to an Australia Embassy staff who station there to provide assistant to AK passengers who encounter such type of problemns.
He advise We Lin to apply online for landing visas using her laptop ( apple) at the coffee bean with WIFI)  after a few try she can't get online therefore went back to see the embassy staff. He was so helpful after getting all her particulars just the Canberra Immigration HQ and a 1 year visas was granted to her and she just wait for 5 minutes and re check in at the counter successfully.
I must give due respect for Auustralia Embassy K.L to station a staff to asssit AK passenger for any type of visas or other problemns create Air Asia due it is a low cost airline that wanted to reduce total operation cost as such over pass other type important services that their passengers require or cannot board the flight due to the problemn.
It just show how the Australia government , immgration offcie in Camberra plus Austalia Tourism Board value tourists money into their country. I could remmber working closely with WATC, Victorai Sate tourism, NSW tourism and Gold Coast etc for their full co operation when promotion of tours to Australia.
For more than 10 times I have been invite to attend various education torus to AUS including outback etc plus numerous toruism workshops and trade fair for all overseas travel agents. The most famous and effective was the ATE Austalaia Tourism Exchange for one week where buyers meet sellers in pre appointments etc. The meals are all VIP meals plus 4-5 stars hotels etc.
Ivited particapants (buyers) are also given free torus beyond Sydney or after the ATE. In this way overseas buyers have the great opportunites to promote other palces normally not visited by Malaysia tourists.
I hope our new Tourism Minister DR NG will further look into how to solve some of the problemns in Malauysia Embassy overseas or any Malaysia Toursim pormotion officies. She can learn from the Australia authority.

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